Neurodivergent travel advice

Posted 1 week ago

Accessibility tips and resources

Navigating public transport in Leeds and across the UK can feel overwhelming, especially for neurodivergent students.

With the right tools and preparation, however, it’s possible to travel more comfortably and confidently.

This guide offers practical tips and accessibility resources to help you make the most of your journeys.

Bus travel

Buses are the main form of public transport in Leeds. Challenges may include knowing which bus to take and when to press the stop button.

There’s support available to make the process smoother:  

Buses are the main form of public transport in Leeds. Challenges may include knowing which bus to take and when to press the stop button.

There’s support available to make the process smoother:  

Planning your journey

Use the First Bus, Arriva, or MCard apps to:  


  • Check live bus times
  • Buy tickets
  • Plan routes

You can also use the West Yorkshire Metro Journey Planner. 


    Buying tickets 

    • Most buses are contactless, so you just need to tap your card or phone when boarding.
    • Mobile apps allow you to buy day, week, or month passes. 
    • Student and disabled passes offer discounted travel with valid ID. 

    Neurodivergent-friendly features

    Journey Assistance Cards and Extra help to travel cards (from First Bus and Arriva) help communicate needs to drivers, such as needing extra time or help finding a seat. 

    Train travel

    Train travel in the UK can be busy and unpredictable, especially during peak hours or when delays occur. 

    Here’s how to make it easier:

    Plan ahead

    • Use apps like Trainline, National Rail, or Passenger Assist to check routes, times, and platform details. Travel during off-peak hours (mid-morning or early afternoon) to avoid crowds.
    • Rush hour is typically 7–9am and 4–6pm. Sundays can also be busy - midweek travel is often quieter.
    • Book in Advance Reserve seats in preferred areas (e.g., near doors or in quiet coaches).
    • Consider first-class for more space and reduced noise—discounts may apply with a Disabled Persons Railcard. 

    Choosing the right seat

    Opt for:  

    • Window seats for fewer interruptions. 
    • End-of-carriage seats for quieter surroundings. 
    • Quiet coaches, which limit phone use and loud conversations.

    During the journey

    • Use live tracking apps to monitor delays or platform changes. 
    • If your train is cancelled, you can take an alternative service without buying a new ticket. 
    • Speak to a train manager or conductor if you need help—they’re trained to assist. 
    • Take breaks at larger stations with quiet zones or sensory rooms (e.g., London Paddington, Manchester Piccadilly). 


    Support services

    Passenger assist:  

    A free service to help with boarding, seating, and navigating stations. Book online or by phone at least 24 hours in advance. 

    Sunflower lanyard:

    Wearing a sunflower lanyard discreetly signals hidden disabilities like autism or ADHD. Staff are trained to offer extra support when they s

    Air travel

    Flying can be stressful as it can be fast paced with a many steps, but UK airports offer several accessibility options:

    Sunflower lanyard scheme 

    Recognised at all major UK airports, this lanyard signals that you may need extra support. 


    Sensory rooms and quiet spaces

    London Gatwick Airport: First UK airport with a sensory room. 

    Manchester Airport: Offers autism-friendly guides and quiet areas. 

    Heathrow and Stansted: Provide quiet lounges and priority lanes. 


    Extra resources 


    Tryb4uFly: Offers cabin assessments and equipment loans. 

    DPNA Code: Add this to your booking to signal developmental or intellectual disability support needs. 

    Use airport apps or YouTube walkthroughs to preview your journey visually.