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Wellbeing & Support

Resource Hub for University Support

By LucyMcDonald 08 Aug 2023

While you are at University it’s normal to need support from others. The University has a range of services which can help you. You can read more about a range of services below.

You can also find a lot of this information on the University’s website: https://students.leeds.ac.uk/

  • General Help and Advice
  • Academic Support
  • Making friends and meeting people
  • Mental Health and Wellbeing



General Help and Advice

Student Information Service

If you need to speak to someone while you are settling in, the Student Information Service Can help you navigate your studies, find out what you need to know, and put you in touch with the right people if you need more specialist support or advice.

Contact:

The Leeds University Union (LUU) Help and Support   

Offers professional, friendly service that can help with any problems relating to life as a student.

Student ID Cards and Official Documents 

Student ID cards for new students and replacements for lost, stolen and expired cards. Official documents, including Registration Status Certificates (proof of student status) Council Tax Exemption Certificates, Certificate of Module Enrolment, current student Transcripts and Bank Letters. 

Contact:

International Student Office

Provides arrival and orientation services to help you have a great start at Leeds. We can also help with questions related to preparing, arriving and settling in, and other enquiries related to being a student from outside the UK.

Contact

Academic Support

Personal Tutors

If students require academic support with their studies, they should contact their personal tutor. All students should be allocated a personal tutor during their studies. 

If a student is unsure of who their personal tutor is and how to contact them, they can find out more here: https://students.leeds.ac.uk/info/10109/study_support/797/your_academic_personal_tutor 

Any concerns regarding this can be sent to the student’s school, and details for each school can be found here: https://students.leeds.ac.uk/info/10102/registration/1186/how_to_get_in_touch_with_your_school  

Skills@Library

Provides workshops, online resources and practical information to help develop study skills

Contacts 

Making friends and meeting new people

Residence Life Events

Throughout the year the Residence Life team runs events and activities open to all residences. These events are a good opportunity for you to meet others and to try something new! Previous events have included craft sessions, day trips, hiking trips, sports days, pub quizzes and pet therapy.

Each residence also has a Social Committee made up of student volunteers who run events just for your residence. It’s a great opportunity to meet other people living at your residence!

Residence Life Social Committee Programme

We encourage you to join the Residence Life Social Committee at your residence. These committees provide an opportunity for you to run events for your fellow residents. You’ll work with a budget and develop key professional skills including teamwork, running meetings and collecting feedback. 

The University Buddy Scheme

The University Buddy Scheme offers friendship and peer support to help you feel at home and part of our community. The scheme is open to all students and you can apply at any point during your student journey. You'll be matched with a new or returning student who has similar interests from anywhere in the University at the same study level as you.

Contact

Join a Club or Society in Leeds University Union

To find out more about the more than 300 clubs and societies at Leeds University Union (LUU), check out the ultimate guide to clubs & societies!  Joining a club or society is a great way to meet new people and to make friends that share similar interests to you.

Global Community

Global Community is an organisation in the University of Leeds that provides opportunities, resources and organises social events for international students. This includes the Global Café event, run weekly in term-time.

Contact 

Volunteering opportunities and other projects are also available for international students:

LGBTQ+ Students

Many LGBTQ+ students choose to join the LGBTQ+ Society and they provide a lot of resources and social events to help you meet new people.

Neurodivergent Students

Many neurodivergent students choose to join the LUU Neurodivergent Society. They regularly run socials and activities to help you meet new people.

Mental Health and Wellbeing

Student Counselling and Wellbeing

If you are experiencing a mental health difficulty, the Mental Health team can provide a range of free, confidential support appropriate to your personal and academic needs.

Contact:

Services   

Report & Support 

Service where student can anonymously or provide their contact details tell if they witnessed or experienced an incident of concern to a member of Misconduct and Harassment Team   

Contact

Togetherall

An online mental health service offering a safe and anonymous support community. The service offers 24/7 online peer and professional support with trained counsellors, and additionally provides resources to help manage and improve your mental health and wellbeing.

Chaplaincy 

Confidential pastoral support and drop-in for students of all faiths and worldviews. 

Main Office Contacts       

Lead Chaplain Contact Info  

Muslim Student Advisor  

Jewish Chaplain  

The Plus Programme 

The Plus Programme is a support network for students from backgrounds that are under-represented at university

Contacts 

Disability Services

The University of Leeds has a dedicated Disability Services team who work with disabled students and their academic department to recommend available support and adjustments.

If you have a disability, it’s important to register with Disability Services:

1. Complete a short sign-up form

2. Provide suitable evidence of your disability

You can visit the Disability Services office on the ground floor of the Chemistry West Block. You can also arrange a call with a disability advisor by calling +44 (0)113 3433927  (9am to 5pm, Monday to Friday).

If you have questions about exam arrangements, please contact scexams@leeds.ac.uk. Each School or Faculty will also have a range of Disability contacts, and you can search through them here: https://students.leeds.ac.uk/disabledstudents .

Contact

LucyMcDonald profile picture

LucyMcDonald Marketing Executive for Residence Life. Fun fact: I'm a Leeds native and I specialised in VFX and CGI before having a career change and getting into the wonderful world of Marketing!
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