By
ResLife
Posted 1 week ago
Tue 17 Mar, 2026 12:03 PM
The University has a range of services which can help you. You can read more about a range of services below.
You can also find a lot of this information on the University’s website: https://students.leeds.ac.uk/
General Help and Advice
Face to face If you need to speak to someone while you are settling in (as either an international or UK student), the Student Information Service can help you navigate your studies, find out what you need to know, and put you in touch with the right people if you need more specialist support or advice.
Contact:
Phone: 08009150402
Email: studentinfo@leeds.ac.uk
Information points are open from 9 am to 5 pm Monday to Friday:
- Chemical and Process Engineering campus map link | Google map link
- Maurice Keyworth building campus map link | Google maps link
- Parkinson Building campus map link | Google map link
- Worsley building campus map link | Google map link
- Marjorie and Arnold Ziff Building campus map link|Google map link
Offers professional, friendly service that can help with any problems relating to life as a student.
Contact
Phone the LUU Help and Support team: 0113 3801400
Email the LUU Help and Support team: advice@luu.leeds.ac.uk
Student ID cards for new students and replacements for lost, stolen and expired cards.
Official documents, including Registration Status Certificates (proof of student status) Council Tax Exemption Certificates, Certificate of Module Enrolment, current student Transcripts and Bank Letters.
Contact
Phone: 0800 915 0402
Email: ssc@leeds.ac.uk
Academic Support
You’ll be assigned an academic personal tutor who you’ll meet regularly throughout your studies. They will help you adjust to studying at university and guide your academic and personal development.
You can find out more about personal tutors and how to contact them on the University website.
Provides workshops, online resources and practical information to help develop your study skills Contacts
Contact
Email: skills@library.leeds.ac.uk
Phone: 0113 343 4096
Making friends and meeting new people
Throughout the year the Residence Life team runs events and activities open to all residences.
These events are a good opportunity for you to meet others and to try something new!
Previous events have included craft sessions, day trips, hiking trips, sports days, pub quizzes and pet therapy.
Each residence also has a Social Committee made up of student volunteers who run events just for your residence. It’s a great opportunity to meet other people living at your residence.
We encourage you to join the Residence Life Social Committee at your residence.
These Committees provide an opportunity for you to run events for your fellow residents. You’ll work with a budget and develop key professional skills including teamwork, running meetings and collecting feedback.
The University Buddy Scheme offers friendship and peer support to help you feel at home and part of our community.
The scheme is open to all students and you can apply at any point during your student journey.
You'll be matched with a new or returning student who has similar interests from anywhere in the University at the same study level as you.
Website: https://students.leeds.ac.uk/universitybuddy
Email: buddyscheme@leeds.ac.uk
To find out more about the more than 300 clubs and societies at Leeds University Union (LUU), check out the ultimate guide to clubs & societies! Joining a club or society is a great way to meet new people and to make friends that share similar interests to you.
Global Community provide activities for all students and postgraduate researchers at Leeds.
You can meet people from many different backgrounds at socials like the weekly Global Café event and develop your intercultural skills and experience by getting involved in these opportunities and projects:
Intercultural Work and Volunteering
Explore Languages and Cultures
Email: globalcommunity@leeds.ac.uk
Many LGBTQ+ students choose to join the LGBTQ+ Society and they provide a lot of resources and social events to help you meet new people.
Mental Health and Wellbeing
You can access free professional and confidential counselling, wellbeing and mental health support through groups, workshops, single-session consultations, short-term counselling and online self-help resources.
If you need longer term support or treatment, we’ll help you find the most appropriate National Health Service (NHS) or voluntary sector services.
Contact
Email the Student Counselling and Wellbeing team: scw@leeds.ac.uk
Visit the Counselling and Wellbeing website: https://students.leeds.ac.uk/counsellingandwellbeing
Register for support through the Student Counselling and Wellbeing Hub
Services
Joining wellbeing groups and workshops.
External services and wellbeing resources
If you experience or witness an incident of concern, you can tell them through a disclosure form on their website. You can share what has happened anonymously or provide your contact details.
Contact
Website: https://reportandsupport.leeds.ac.uk/
Email: reportandsupport@leeds.ac.uk
An online mental health service offering a safe and anonymous support community. The service offers 24/7 online peer and professional support with trained counsellors, and additionally provides resources to help manage and improve your mental health and wellbeing.
Website: https://togetherall.com/en-gb/
Confidential pastoral support and drop-in for students of all faiths and worldviews.
Website: chaplaincy.leeds.ac.uk
Specific support
We’ve been welcoming international students for over 100 years, so you can be sure of experienced help and support.
Before you arrive
Our team of immigration experts can give you free advice on immigration law and requirements. They can also help you with the visa application process.
We have overseas offices in China, Nigeria, South Asia and Southeast Asia, as well as a global network of representatives who can advise you about studying here. Find out how to contact a representative in your country or region.
Our prepare for Leeds pages will help you arrange your journey to Leeds.
Arriving in Leeds
We offer a range of arrival support services for students arriving in Leeds for the first time, including an airport pick-up service from Leeds Bradford and Manchester Airports on key dates.
You will also be invited to international orientation, a free programme of talks, tours, events and social activities to help you settle into life in Leeds.
This is the ideal way to find out more about the opportunities available at Leeds, meet people and start making connections.
If you are currently in care, have experience of being in care or are estranged from your parents (meaning you have no relationship or physical or financial support from them), you could benefit from extra support.
Find out more on our care-experienced and estranged students page.
The Plus Programme is a support network for students from backgrounds that are under-represented at university.
Contact
- Website: https://www.leeds.ac.uk/student-success/doc/plus-programme
- Email: theplusprogramme@leeds.ac.uk
The University of Leeds has a dedicated Disability Services team who work with disabled students and their academic department to recommend available support and adjustments.
If you have a disability, it’s important to register with Disability Services:
1. Complete a short sign-up form
2. Provide suitable evidence of your disability
You can visit the Disability Services office on the ground floor of the Chemistry West Block. You can also arrange a call with a disability advisor by calling +44 (0)113 3433927 (9am to 5pm, Monday to Friday).
If you have questions about exam arrangements, please contact scexams@leeds.ac.uk. Each School or Faculty will also have a range of Disability contacts, and you can search through them here: https://students.leeds.ac.uk/support-disabled-students/doc/disability-contacts-schools
Contact
- Email: disability@leeds.ac.uk
- Phone: 0113 343 3927 (Reception, 9am to 5pm Monday to Friday)
- Website for more information: https://students.leeds.ac.uk/info/10710/disability-services
If you practise a faith, you can be confident you’ll be able to follow your beliefs in Leeds.
There are spaces on campus for prayer and quiet contemplation.
Leeds University Union's clubs include faith-related student societies you can join.
Remember, you are not alone and there is always someone who can help you.
Seeking support is a sign of strength, not weakness, and it can make a big difference to your experience and wellbeing at university.
